To report a Web site error, click here.
If you are using Windows XP, you must be updated to Service Pack 3 to post an ad or access your IMS (our inventory system for dealers and brokers). Visit http://windows.microsoft.com/en-us/windows/service-packs-download#sptabs=xp to update your computer.
- How do I place a free ad?
- When will my ad be on the site?
- How do I edit or cancel an ad?
- Uh oh. I received an error. What does it mean?
- Where are the newest ads?
- What are the other tags appear next to an ad?
- How can I get my ad higher in the category?
- I’m having trouble paying for my ad or prefer not to pay online. Can you help?
- Will I get a receipt?
- What is your refund policy?
- What size should my photo be? I want it to look good.
- What about Fair Housing?
- What about Equal Employment?
- Do you have a newsletter?
- Does the new Google Toolbar have helpful features for using your site?
- How do I Copy and Paste?
- How to you protect the privacy of sellers?
- I have Embarq, AOL, etc. How can I read my emails?
- I was emailed by an overseas buyer offering more than my asking price, what is this?
- Free?! What’s the catch?
- Do you publish ads for anything?
- What qualifies as a free private seller ad?
- What advertising do you offer for my business?
- Do you offer web design and hosting services?
- I have question about my web hosting account, can you help?
- Is Ocala4sale.com affiliated with the Ocala Star-Banner?
- Do you operate similar services in other cities?
- I can’t see my ad on my computer at home, but I can at work. What’s going on?
- I see customer testimonials on your homepage, are there others?
- Do you have additional resources for selling online?
- What about product recalls?
- My question isn’t listed. How do I contact the Help Desk?
- How do I place a free ad?
From the top of any page, click on the link that says “Place an FREE Classified ” or “Place a Business Ad.” Click here for step by step instructions. You will receive confirmation of your ad by e-mail. We will approve your ad within 24 hours. Private parties may post ads for free on our website. There is a nominal fee for ads placed by phone, fax, mail or in person.For more information, or to place an ad by phone, call (352) 629-1663. Please have your ad text prepared before you call. If you leave a message be sure to speak clearly and include your phone number. To place an ad by fax, please send it to (352) 629-1767. To place an ad in person or by mail, our address is 22 South Pine Avenue, Ocala, FL 4474. We are located at the corner of Pine & Broadway, just a block south of Silver Springs Boulevard. - When will my ad be on the site?
We update our website daily, with new ads being posted regularly during normal business hours and periodically on weekends and holidays. The exact time of publication may vary.Your ad will be approved within 24 hours. In most cases, your ad will be on the site in less than 8 hours and sometimes less than 5 minutes.If there is a delay in your ad’s approval, we will contact you by email. Additional information may be necessary or the ad may need to be submitted at the business ad rate. - How do I edit or cancel an ad?
When you post a classified ad, you will receive an e-mail with a link to edit or cancel your ad. If you no longer have your confirmation e-mail, you may retrieve your editor link. If you have other questions, you may click here to contact our help desk or click here for step by step instructions! - Uh oh. I received an error. What does it mean?
Click here for a list of error messages you may see. - Where are the newest ads?
Because ads sort by expiration date, not post date, you will find new ads throughout the page. For the first 24 hours they will be marked with a red “New” tag. - What other tags appear next to an ad?
When an ad is updated the “Updated” tag will appear for 24 hours. Look for these. The price may have been lowered.
When an ad will expire in less than two days, a gray “Expiring” tag will appear.
Sometimes we find an ad that is funny, interesting or just cool. A “Cool Ad” tag will appear. - How can I get my ad higher in the category?
Ads sort by expiration date. If posted at the same time, a two month ad will appear above a one month ad. To move your ad higher in the category, run your ad for more than one month. You may run a private party ad 1, 2, 3, 6, or 12 months by adding a photo. Business rate ads can run for 1, 2, 3, 6, or 12 months. Discounts automatically apply. Then as your ad’s expiration date draws closer, your ad gets closer to the bottom of the category.Please note: Being at the top of the category does not necessarily mean being at the top of the page. Some categories may start half-way down the page. But you can still be one of the first. - I’m having trouble paying for my ad or prefer not to pay online. Can you help?
In addition to using our secure online billing, you have the option of paying for your ad by phone or in person. Just call 352-629-1663, or visit our office at 22 South Pine Ave. in Ocala. - Will I get a receipt?
Yes, a digital receipt will be provided. You may print this for your records or save it to disk. You will need Adobe Reader to view your receipt.
- What is your refund policy?
We do not offer refunds for advertising. However, you can make changes to your classified ad. One ad has the possibility of advertising several items as each one sells and is replaced by a new item. In some cases, an ad may not be approved for publication. Any charges will be refunded. Such refunds are typically processed the following business day. In the event of a material error in the ad made by us, we typically extend expiration date of the ad. - What size should my photo be? I want it to look good.
To be uploaded, your photo should be less than 2MB and under 4000×4000 pixels in jpg format. To help your photos look their best, resize your photos to 640 pixels wide by 400 pixels high before uploading them. This also reduces the time it takes to upload your photo. It will be resized to for the category and detail pages automatically.It also helps to keep your photo in landscape (wider than tall), rather than portrait (taller than wide), or square. - What about Fair Housing?
At USA4SALE, we are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin. For more information, click here.
If you see a real estate ad that contains discriminatory language, please report it here.
- What about Equal Employment?
Businesses are required to abide by all applicable state and federal laws when advertising employment opportunities. If a complaint against a business (or some other private employer) involves race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information, the business is covered by the laws the EEOC enforces if it has 15 or more employees who worked for the employer for at least twenty calendar weeks (in this year or last). If a complaint involves age discrimination, the business is covered by the laws the EEOC enforces if it has 20 or more employees who worked for the company for at least twenty calendar weeks (in this year or last). Charges should be filed with the EEOC. Please report the ad to us as well. - Do you have a newsletter?
Yes, we email a newsletter a couple times a month for Gainesville4sale.com and Ocala4sale.com. To sign up, click here. - Does the GoogleToolbar have helpful features for using your site?
Google has released its Web browser toolbar with three advanced features essential for using USA4SALE classifieds websites.- AutoFill allows you to place ads in record time. Rather than typing your email and phone number for each ad, one click fills it in for you. It works on our form very well — just leave the dashes out of your phone number.
- SpellCheck draws a red line under any misspelled or unrecognized word. Fix all those typos when posting an ad by right-clicking on the underlined word. Then select the correct word from a list of possible spellings.
- AutoLink is the one we like most. You head over to the garage sales page and click the magic wand icon in the Google toolbar. All of the addresses are now highlighted as links to the interactive Google map. You can now plan your whole morning route. We think we will start to see more addresses in ads.
- WordTranslator is a great tool for our ESOL users. Google now translates English words when you point at them with the mouse. Cuidado: This WordTranslator has difficulty with the abbreviations.
The toolbar becomes a part of your internet browser in about two minutes on dial-up and uninstalls in 5 seconds, if you don’t like it.
- How do I Copy and Paste?
It’s easy when you understand the process. Click here to learn this essential skill. - How do you protect the privacy of sellers?
We do require our sellers to use a valid e-mail address and phone number when posting ads on our website. However, because of the increasing concern of spam and counterfeit check scammers, we do not mak e-mail addresses visible on our website. Potential buyers must use a contact form to contact a seller by e-mail. We recommend using a secondary e-mail address for any type of public forum such as ours, and keeping your primary e-mail address private. There are many free e-mail services available on the web, including Yahoo, Hotmail, Gmail, and others. - I have Embarq, AOL, etc. How can I read my emails?
AOL, Hotmail, Yahoo, and others, please add these email addresses to your address book or contact list.
helpdesk@usa4sale.net, donotreply@usa4sale.net.
Be sure to enable links and html in you mail settings or options.
Embarq users click here for special instructions. - I was emailed by an overseas buyer offering more than my asking price, what is this?
This is an attempt to scam you, usually by overpaying for your item and asking you to return the shipping costs. Click here for details about avoiding scams and selling online safely… - Free Classifieds? What’s the catch?
Basic classifieds for private party sellers are free. Our revenue comes from premium ads, business ads and banner advertising. Certain categories of ads will only be posted at the business rate (see below). For information about commercial advertising, please call (352) 629-1663 ext 2 or click here to contact our customer service department. - Do you publish ads for anything?
No. There are many things we do no publish. We want our site to be “safe for work” and never an embarrassment for our users to share with others. We want our visitors to feel comfortable while viewing our site. As such, we do not publish personals, ads for erotic services, items of an adult or illicit nature, ads for drugs or drug paraphernalia, including drug accessories, illegal or prescription drugs, and herbal drugs of hallucinogenic effect, sales of beer, hard alcohol, or liqueurs, tobacco and tobacco-related products, or links to websites that offer such. If you have a question about the appropriateness of a specific item, please contact us here.Also, we will not publish ads for illegal items. With the change in Florida statutes regarding wildlife, we will no longer be posting ads for Conditional Species (formerly Reptiles of Concern). Out of respect towards the safety and privacy of children, we will not publish identifiable photos of minors. - What qualifies as a free private seller ad?
All of our ads are previewed prior to publication. More than 90% of the ads on our site are posted at no charge. However, ads that appear to be placed by businesses will not be published without payment.The following types of ads will only be posted at the business rate:
Business help wanted and business opportunities, real estate that is offered by an agent, broker, developer, investor, or listed with a FSBO service; rental property; commercial real estate; ads from animal breeders; puppies and baby animals; services offered; junk removal; caretakers; hay sales; stud services; horse boarding or stall rentals; horse leasing; breeding. At our discretion, we may choose to limit private sellers to a total of three ads, particularly on our animals pages. Non-local animal advertisers must advertise at the business rate.USA4SALE no longer offers private seller listings for firearms and ammunition, although FFL dealers may still advertise with us by becoming a USA4SALE Dealer. Call 352-629-1663 ext 2 to enroll in the program.We may also require sellers to advertise at the business rate for any of the following reasons: multiple items for sale in the same category, inclusion of a business phone, inclusion of a business domain, as well as other indications of a business.Our determination will be final, but if you have questions or believe we have made a mistake, please call (352)629-1663. To order a business ad online, go to the homepage, click the link to place a business classified.Businesses that attempt to disguise themselves as private parties may be reported to our customer service department.Realtors who attempt to advertise as private parties without proper disclosure, in violation of state law, may be reported to the Florida Real Estate Commission. According to Florida Statute 20.27, individuals who advertise more than three automobiles for sale in any 12-month period must be licensed dealers. Violators may be reported. - What advertising do you offer for my business?
For more information about advertising your business, click here.
Become an advertiser today, emailor call now: 1-866-629-0282. - Do you offer web design and hosting services?
Yes! Brick City Interactive provides full-featured web hosting packages as well as professional web design services. Our clients include leading business and organizations in Marion County and nationwide. For information, visit our Ocala Web Design Serviceor call (352) 629-1663. - I have question about my Brick City Interactive hosting account, can you help?
Please contact Brick City by clicking here for web hosting support. - Is Ocala4sale.com affiliated with the Ocala Star-Banner?
No. We are locally owned and operated. - Do you operate similar services in other cities?
We currently operate several additional classified sites, including Gainesville4sale.com, Orlando4sale.com, Tampa4sale.com, Jax4sale.com, and Georgia4sale.com. - I was emailed by an overseas buyer offering more than my asking price, what is this?
It’s a scam. Unfortunately, these criminals use the Internet to try to separate honest people from their money. We do all we can to keep them off the site, but they are still finding ways to get on. For more information on these scams, click here. - I can’t see my ad on my computer at home, but I can at work. What’s going on?
Your computer or ISP is very likely “caching” our website (making a copy of it) and is using that to speed up downloads. If you think you may not be viewing the most recent version of our website, please refresh your browser and check your browser cache settings. To clear your browser cache in Internet Explorer, go to Tools — > Internet Options — > Temporary Internet Files, then click on Delete Temporary Internet Files. Then click on Settings and select “check for new version of stored pages” on “every visit to the page.” - I see customer testimonials on your homepage, are there others?
Yes, thanks for asking! We only publish testimonials that include full names — we don’t want anyone thinking we’re making these great comments up! Click here to leave us a testimonial(with your full name). And, thanks! - Do you have additional resources for selling online?
Yes, please click here. - What about product recalls?
Before purchasing or selling a used product, especially if it is intended for use by children, we recommend that you check to see if the product has been recalled and why.
www.cpsc.gov
www.recalls.gov
www.fda.gov/safety/recalls/ - My question isn’t listed. How do I contact the Help Desk?
At the bottom of every page is a link that says “Click to Email.” We will be happy to help you.
