Excerpt from Jeffrey Gitomer’s book “Little Platinum book of Cha-Ching”
Who doesn’t need a little more “Cha-Ching” in their cash register? I hope by posting classifieds on our site you are doing just that! This blog is intended to share sales insights to help you, encourage and energize you as you, like me get through these dog days of summer working hard!
“To serve is to rule” is a 5,000 year old Chinese proverb. Excellent service will help build your reputation and insure repeat business more than almost anything you do. Want referrals? Serve your current customers well.
All customers need service. The question is, how do you respond? Your response creates reputation which leads you to either growth or demise. The choice is up to you.
If you can build a loyal customer through good service you will have something your competition does not–the next sale!
Think about it!